Privacy policy
PRIVACY POLICY
Last Updated: July 2026
At HoSoft, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
Who We Are
HoSoft is operated by KABINET LIMITED.
Company Number: 12127287
Registered Address:
Unit 2 Montague House
Matthews Street
Manchester
England
M12 5BB
Email:
service@hosoft.co.uk
Website:
www.hosoft.co.uk
Information We Collect
When you visit our website or place an order, we may collect:
• Name
• Billing and delivery address
• Email address
• Telephone number
• Payment information
• Order history
• Device and browser information
• IP address
• Website usage data
• Marketing preferences
• Customer service communications
How We Use Your Information
We use your information to:
• Process and fulfil orders
• Deliver products and services
• Process payments securely
• Communicate regarding orders and deliveries
• Respond to customer enquiries
• Improve website performance and user experience
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory obligations
• Send promotional communications where permitted by law
Payment Processing
Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.
Payment providers may collect and process payment information in accordance with their own privacy policies.
Delivery and Logistics
To complete your order, we may share relevant information with delivery companies, warehouses, and logistics partners.
This information may include:
• Customer name
• Delivery address
• Telephone number
• Order details
• Delivery instructions
Marketing Communications
With your consent, we may send promotional emails regarding new products, special offers, and company updates.
You may unsubscribe at any time by:
• Clicking the unsubscribe link in marketing emails
• Contacting us directly at service@hosoft.co.uk
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
• Enable essential website functions
• Remember preferences
• Improve website performance
• Analyse visitor behaviour
• Support advertising and remarketing campaigns
You may manage cookie preferences through your browser settings.
Google Analytics and Advertising
We use Google Analytics to understand how visitors interact with our website.
We may also use Google Ads and remarketing services to display relevant advertisements based on previous interactions with our website.
Information collected may include:
• Device information
• Browser information
• Website activity
• Referral information
Meta (Facebook) Advertising
We may use Meta Pixel and related advertising technologies to:
• Measure advertising effectiveness
• Improve marketing campaigns
• Deliver personalised advertisements
Meta processes information according to its own privacy policies.
Sharing Personal Information
We may share information with:
• Shopify
• Payment providers
• Delivery partners
• Marketing service providers
• Analytics providers
• Professional advisers
• Government authorities where legally required
We do not sell personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to:
• Fulfil orders
• Meet legal obligations
• Resolve disputes
• Prevent fraud
• Maintain business records
Data Security
We implement appropriate technical and organisational measures to protect personal information against:
• Unauthorised access
• Disclosure
• Alteration
• Loss
• Misuse
While we strive to protect your information, no internet transmission can be guaranteed as completely secure.
Your Rights
Subject to applicable law, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict processing
• Object to certain processing activities
• Request data portability
• Withdraw consent for marketing communications
To exercise your rights, please contact us at:
service@hosoft.co.uk
Children's Privacy
Our website and services are intended for adults and are not directed toward children under 16 years of age.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business operations.
Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
HoSoft
KABINET LIMITED
Email: service@hosoft.co.uk
Website: www.hosoft.co.uk